At The Smart Style Clothing E-commerce, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer the following return and refund policy:
- Returns: We accept returns within 14 days of delivery. All returned items must be in new and unused condition, with all original packaging and tags attached.
- Refunds: Once we receive your return, we will process your refund within 7 business days. Refunds will be made to the original payment method used to purchase the items. Shipping costs are non-refundable.
- Damaged or Defective Items: If you receive an item that is damaged or defective, please contact us immediately at [insert contact information]. We will either replace the item or issue a refund, at our discretion.
- Size or Fit Issues: If you are not satisfied with the size or fit of an item, we will accept a return for a different size or style. However, shipping costs will be the responsibility of the customer.
- Returns Process: To initiate a return, please contact us at info.devoriumservices@gmail.com to request a return authorization. Once we have provided you with the return authorization, you can ship the item(s) back to us. We recommend that you use a trackable shipping method and retain the tracking number for your records.
Please note that we reserve the right to refuse returns or refunds for items that do not meet the above criteria.
If you have any further questions regarding our return and refund policy, please do not hesitate to contact us.